We know recruitment and talent development can raise a lot of questions—especially when entering new Caribbean markets like Guyana or Suriname.
Below, we've answered the most common ones based on our clients' experiences. If your query isn't covered, contact us today for personalized advice.
Q: What makes Heart Capital different from other recruitment agencies?
A: We make recruiting personal. Unlike generic platforms that rely solely on manual processes, we blend AI-driven sourcing with human insight and deep regional knowledge for Guyana, Trinidad, and Suriname. This ensures culture-fit hires that align with your vision, backed by transparent pricing and our 90-day replacement guarantee—helping you avoid costly mismatches.
Q: What is your 90-day replacement guarantee?
A: We're so confident in our placements that if a hired candidate leaves or is dismissed within 90 days for any reason, we'll replace them at no extra cost. This applies to all our recruitment services, giving you peace of mind as you build or scale your team.
Q: How does your standard recruitment pricing work?
A: Our fee is one month's gross salary per successful placement, payable only after the hire starts. There's a small upfront engagement fee to kick off the process (waived or reduced for high-volume hires over 10), with the balance due post-placement. All prices are in USD and tailored to keep things simple and transparent—contact us for a customized quote.
Q: What are your hospitality recruitment fees?
A: We offer competitive, role-specific fees for hospitality hires, tailored to entry-level positions (like waiters, baristas, bartenders, or line cooks) and supervisory roles (such as supervisors and branch managers). These include an upfront engagement fee (adjusted for volumes over 10) and our 90-day guarantee. Perfect for restaurants, hotels, or F&B scaling in the Caribbean—let's discuss your needs for exact details.
Q: What is the Start-Up & New Business Retainer?
A: Ideal for Guyana and Suriname markets, this flexible package includes a monthly retainer plus discounted placement fees per hire. It's designed for businesses needing 5–20 hires over 2–6 months, like new store openings or market entries. You get priority sourcing, unlimited pipelines, weekly updates, and cost-effective scaling without an in-house HR team—reach out for retainer specifics.
Q: How long does the recruitment process typically take?
A: From role design to placement, we aim for 4–6 weeks, depending on the role's complexity and market. Our 4-step process—Discover & Design, Source & Scout, Screen & Spark, Seal & Support—leverages AI for speed while ensuring quality. We'll provide timelines upfront and weekly updates to keep you in the loop.
Q: Do you specialize in specific industries or regions?
A: Yes! We serve sectors like financial services, retail, hospitality, logistics, manufacturing, healthcare, and start-ups across Guyana, Trinidad, and Suriname. Our local market intelligence helps overcome unique challenges, such as talent shortages for new entrants or expansions in the Caribbean.
Q: How do you ensure candidates are a cultural fit for my company?
A: We go beyond resumes with rigorous behavioral and competency-based screening, including interviews that assess values, teamwork, and adaptability. Combined with your input on company culture during role design, we deliver shortlists of professionals who thrive in your environment—fostering long-term retention and performance.
Q: What services does Heart Academy offer?
A: Our training division focuses on hospitality and front-facing teams with programs like "The Heart of Service Excellence" (4 hours, up to 20 people), Supervisory Leadership (full day), and Operations Bootcamp (two 3-hour sessions). We also provide free motivational talks on topics like mindset and handling pressure, plus customized workshops for pre-opening readiness.
Q: How can candidates apply or register with Heart Capital?
A: As a candidate-focused firm, we welcome proactive registrations! Visit our For Job Seekers page to submit your resume, or email us at info@heartcapinc.com with your details. We'll use our AI tools to match you with opportunities in executive, management, or operational roles across our sectors.
Q: What is your typical response time for inquiries?
A: We respond to emails and calls within 24 hours—often sooner. For urgent needs, like start-up scaling, contact Sasha Gordon directly at +592-706-2322 or sasha@heartcapinc.com to speak with a recruiter right away.
Still have questions? We're here to help—get in touch and let's make your hiring journey personal.
At Heart Capital Inc., we make recruiting personal by delivering end-to-end solutions that blend AI precision with human insight.
Whether you're expanding operations, launching in Guyana or Suriname, or building high-performing teams, our services address the unique talent challenges of the Caribbean market.
From executive hires to frontline training, we ensure fast, culture-fit results backed by our 90-day replacement guarantee.
Explore how we can power your success below.
1. Full Recruitment Lifecycle Management
We handle every stage of hiring with expertise tailored to sectors like financial services, hospitality, retail, logistics, manufacturing, healthcare, and start-ups.
Our process minimizes risk and maximizes speed, helping you scale without the headaches of mismatched talent.
All placements include our 90-day guarantee—replacing any hire who doesn't work out, at no extra cost.
2. Specialized Support for Start-Ups & Market Entrants
New to Guyana or Suriname? We offer dedicated programs to fill multiple roles quickly, without the need for an in-house HR team. Ideal for branches, stores, restaurants, or scaling from zero to 20 staff.
This approach reduces founder burnout, accelerates launches, and builds a reliable talent foundation for growth.
3. Heart Academy: Training & Development
Elevate your team's performance with our dedicated training arm. We specialize in hospitality and customer-facing roles, offering practical programs and free resources to boost morale, skills, and retention.
Core Training Programs:
Heart Academy ensures your hires don't just join—they thrive, driving customer satisfaction and operational excellence.
Ready to Build Your Team?
Our services are flexible, transparent, and customized to your goals. Whether it's a single executive placement or a full talent pipeline, we deliver results that fuel your Caribbean ambitions.
Contact us today for a free consultation or to discuss pricing—let's make your hiring journey seamless.
Proven results: Over 90% client satisfaction in placements across the region.
